Your AI doesn't check email when the gateway restarts. It doesn't check when it's sleeping. It doesn't check when it's compacting. Client requests fall through the cracks. Intake Agent runs 24/7, independent of your AI gateway, and alerts you the moment a client message arrives.
Your AI gateway goes down for 10 minutes to restart. A client emails during that window. By the time your AI wakes up, that message is buried under spam. You never see it until the client calls 3 days later, frustrated.
Your AI is offline for 5-10 minutes. Client emails arrive during that window. No monitoring, no alerts, no intake. The message sits unread until someone manually checks.
Your AI is deep in a compaction cycle, reclaiming memory. Email monitoring stops. Client requests queue up, unprocessed, until compaction finishes.
Hit the API rate limit? Your AI goes silent. Email checks pause. Client messages arrive but no one is watching. By the time the limit resets, the damage is done.
Your AI enters idle mode overnight. No heartbeat, no email checks. A client emails at 2 AM asking for emergency service. You find out at 9 AM when you check your phone.
You hit your daily token cap. The AI stops all non-critical tasks — including email monitoring. Client intake becomes a "nice to have" instead of mission-critical.
Your inbox gets 200 emails a day. 195 are spam, vendor updates, and newsletters. 5 are actual client requests. Your AI checks once an hour. Which ones get missed?
Every inbound request gets dispositioned within 15 minutes. Intake Agent scans email + iMessage + SMS continuously. Client request arrives? Classified, routed, and escalated automatically. No human required.
Monitors 127 client accounts across 2 email inboxes and iMessage, 24/7. Zero missed requests in production.
Runs as a background service (launchd/systemd), completely separate from your AI gateway. When your gateway restarts, Intake Agent keeps running. When your AI sleeps, Intake Agent stays awake.
Scans ~/Library/Messages/chat.db for iMessage and SMS. Monitors email via IMAP. One daemon, all your inbound channels. Client can reach you anywhere — you catch it everywhere.
Distinguishes service request vs vendor vs billing vs spam. Only alerts on what matters. No 2 AM notifications for marketing emails. Just the messages you need to see.
Detects service requests and can create Jobber jobs automatically. Client emails "lights out in the kitchen" → new job created, tech assigned, customer notified. No human required.
If unhandled in 15 minutes, escalates to owner. If owner doesn't respond in 30 minutes, escalates to backup contact. No client request gets forgotten. Ever.
Client request detected? Notification lands in your Telegram or Slack within seconds. Subject line, sender, message preview. You see it before your email client even syncs.
Monitors service request emails for a real smart home business managing 127 properties. Every client request gets flagged within 5 minutes, day or night.
Since deployment: zero client requests missed due to gateway restarts, AI downtime, or compaction cycles. Every message gets captured, classified, and escalated.
The AI gateway went down 6 times last month for updates and restarts. Intake Agent kept running through all of them. Not a single client email was delayed.
Install Intake Agent in 10 minutes. Never miss a service request again — even when your AI is offline.
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